Energy Saving Online Reviews
Energy Saving Online Customer Reviews (3)
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Energy Saving Online Customer’s Q&A
About energysavingonline.co.uk Prices and Cost?
"Energysavingonline.co.uk" is an online store that offers a wide range of energy-saving products, including lighting. The site is part of Energy Saving Products Ltd. The business was set up in May 2008 and has since gained thousands of happy customers. The aim is to bring top-quality products at discount prices. Orders are normally dispatched on the same day as long as they are placed before 2:00 pm. Standard Shipping is charged at £3.49 for orders less than £50, and for orders of £50 or more, shipping is free. All orders are sent by tracked delivery. If an order is returned because no one was available to take it, a refund will be given minus the cost of delivery. The site has received mixed reviews, with some customers praising the quick delivery and customer service, while others have reported issues with the products. Unfortunately, due to support staff currently working from home, telephone support is not offered, but messages are responded to quickly.
Energy Saving Online FAQs
How long will it take for my Energy Saving Online order to arrive?
What is Energy Saving Online's shipping fee?
What is Energy Saving Online's refund policy?
What is Energy Saving Online's warranty policy for the products?
What are the most popular products on energysavingonline.co.uk?
The most popular products on energysavingonline.co.uk are primarily energy-saving light bulbs and LED lighting. They offer a wide range of low energy saving light bulbs and lamps in various colours and cap sizes. Additionally, they have a broad selection of LED floodlights, batteries, and rechargeable batteries. Some of the featured products include 13.2W LED GLS Bayonet Light Bulb, 11W LED PAR30 Edison Screw Reflector Light Bulb, 4W LED Filament Candle Small Edison Screw, and 100W Pro LED Security Floodlight. These products are known for their high quality and energy efficiency. They also offer discounts based on quantity, making them more affordable for customers.
About energysavingonline.co.uk Popular Products and Services?
"Energysavingonline.co.uk" is an online store that offers a wide range of energy-saving products. The store is known for its low energy saving light bulbs and lamps in various colours, including Daylight White (SAD), Cool White, and Warm White. The products are well-received by customers, with some highlighting the store's quick delivery and efficient customer service. However, some customers have reported issues with certain products like the 7W PRO LED GX53 Bulbs. Despite these issues, the store's customer service team is responsive and works to resolve any problems promptly.
How long has Energysavingonline.co.uk been in business?
Energysavingonline.co.uk, part of Energy Saving Products Ltd, has been in business since May 2008. Since its establishment, the company has gained thousands of satisfied customers who have managed to reduce their home and office electricity bills while also contributing to environmental conservation.
Can you tell me more about energysavingonline.co.uk?
Energysavingonline.co.uk is an online store that offers a wide range of energy-saving products, including lighting. The store provides a variety of low energy saving light bulbs and lamps in different colours and cap sizes. They also offer LED floodlights, batteries, and rechargeable batteries and chargers at discount prices. The site is part of Energy Saving Products Ltd. Their business was set up in May 2008 with the aim to bring top quality products at discount prices. They offer free delivery for all orders of £50 inc VAT or more. The store is located at 24 Turnberry, Bracknell RG12.
How do I contact customer support at energysavingonline.co.uk?
To contact customer support at energysavingonline.co.uk, there are two main methods. One can use the online form on their website, and they will get back right away between the hours of 10am and 6pm. Alternatively, an email can be sent directly to info@energysavingonline.co.uk. Please note that due to support staff currently working from home, they do not offer telephone support. However, they are quick at responding to messages.
energysavingonline.co.uk Return Policy?
Energysavingonline.co.uk has a detailed Shipping and Return Policy.
Shipping Policy: Orders are packed and dispatched on the same day as long as it is before 2:00pm, after which they will be packed and await shipping till the following morning. Orders will normally arrive within 2-3 working days (Monday - Friday) of ordering. Some items and orders will be shipped 24 Hour delivery (Next Working day - Monday - Friday - mainland UK only). Standard Shipping is charged at £3.49 for orders less than £50 and for orders of £50 or more shipping is free. All orders are sent by tracked delivery. If an order is returned as no one has been available to take the order, a refund will be issued minus the cost for delivery.
Return Policy: Under the Distance Selling Regulations 2000, customers have the right to cancel an order. This right ends on the expiry of 7 working days, after the day on which the consumer receives the goods. If a customer has simply changed their mind about any item ordered and wishes to return it, then in line with the Distance Selling Regulations (DSR), they can do so provided they inform the company of their decision within 14 days of receipt. Goods must be returned in an unused state and must be complete with their original packaging. The company offers a full 21 day money back guarantee on any faulty product. So if a product stops working within 21 days of receipt due to a faulty product, the customer can get in touch with the company to get their money back or a replacement sent to them.
What is the contact information for Energysavingonline.co.uk?
The contact information for Energysavingonline.co.uk is as follows:
- Email: info@energysavingonline.co.uk
- Location: Energy Saving Online, Energy Saving Products Ltd, 24 Turnberry, Bracknell, Berkshire, RG12 8ZJ
Please note that they do not offer telephone support. You can contact them via their online form on their website and they will get back to you right away (between the hours of 10am and 6pm).